Philanthropy Coordinator

JOB SUMMARY:

The Philanthropy Assistant supports the fundraising and constituent communication activities for the Philanthropy & Membership department. 

ESSENTIAL DUTIES:

The primary responsibility of the Assistant is to record and process gifts, grant revenue and memberships, and resulting donor communications. 

• Process acknowledgements efficiently, accurately, and within the prescribed acceptable turnaround time. 
• Process membership applications and coordinate subsequent mailing services including membership cards and renewals. 
• Update data in records and record and track activities or pertinent information as necessary. 
• Assist in administration and execution of philanthropy & membership events including RSVPs, event set up, and event staffing. 
• Provide front line donor & member relations support via telephone, email, and in person. 
• Support the Philanthropy & Membership team with administrative tasks including expense reports, budget tracking, constituent communications and other tasks. 
• Aid in the development of philanthropic support in person, via telephone, and through email. 

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong written and verbal communication skills. 
• Ability to exemplify superior customer service skills in a service-oriented environment and to project a positive, professional image to the public. 
• Excellent time management skills to handle a variety of assignments simultaneously under a variety of deadlines and other constraints. 
• Ability to understand and interpret instruction to work effectively, efficiently and independently with minimal supervision as well as part of a team; natural problem-solving ability. 
• Attention to detail and accuracy with regard to handling data and executing reports. 
• Ability to manage sensitive and confidential information with integrity and confidentiality. 
• Proficiency in Microsoft365 programs; preference given for candidates with donor database experience. 

EDUCATION AND EXPERIENCE:

• Associate degree or above 
• A minimum of one-year formal experience working in a nonprofit, preferably in philanthropy or membership. 
• Solid writing and editing experience. 
• Thorough knowledge of principles of effective communication. 

WORKING CONDITIONS:

• Continuous communication and/or interaction with staff, volunteers, visitors and management. 
• Occasional evening, weekend and/or holiday work may be required to support departmental goals. 
• Occasional travel for departmental business. 
• Occasional bending, stooping, reaching, crouching or light lifting (up to 30 lbs.). 
• Prolonged periods sitting performing administrative functions.